Listing Prep Checklist | Important Please Read

Required for Service and Capture Information 

• To avoid a cancellation at time of service appointment and rescheduling delays, please be ready for the appointment. We do not "standby" for cleaning and prep to be completed.
• Capture takes approximately 30 to 45 minutes per 1,000 square feet.
• We require that only one person, broker, owner or owner’s representative be on the property or in the service location during a service appointment.
• We take common sense and reasonable steps as it relates to COVID-19, and due to the type and nature of the services we provide, “social distancing” is inherently practiced.
• Onsite representative must consistently stay out of view of LiDAR camera array and reflective surfaces. 
• We require that the service location be in a “clean” and “safe” condition at time of service appointment.
• Unlike a traditional photo shoot, our LiDAR capture technology does not allow for furniture and other items to be relocated from room to room during the capture process.
• Unless approved by your broker, we do not capture small closets, attached garages, detached garages or outbuildings.
• Schedule your "work from home time" contractors and other services for another time.
• Remove or turn off  ALL automatic spray type air fresheners; spray mist will damage our camera array.
• Inform the service provider of any room you do not want captured and close that door.
• Secure all other interior doors in the open position. Use door stops as necessary.
• Turn OFF all ceiling fans.
• Turn OFF TV’s and computer monitors.

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Interior Recommendations

• • Recommend that interior surfaces of the home are cleaned using proper disinfecting supplies and methods prior to service appointment
  • Before the service appointment: Complete any de-cluttering and have all furniture arranged the way you want shown in the photography
  • Recommend storing out of site or removing any personal or confidential items you do not want shown in the final photos and virtual tour. Some examples are:
    • Family photos
    • Safes
    • Firearms
    • Mail and packages
      
    • Jewelry and Jewelry boxes
    • Prescription medications
      
    • Any art that may not comply with our terms of service
  • Recommend checking for and replacing any burnt out light bulbs before the capture service
  • Turn ON main room interior lighting
  • Do not turn on lamps unless they are the only light source in a room
    
  • Recommend removing mirrors that are not permanently affixed
  • Close lids on all toilets and adjust toilet paper rolls if you like
  • Recommend removing laundry hampers, kitchen, bath waste cans, recycle bins, pet bowls etc.
  • Empty the kitchen sink
  • Consistently adjust all window treatments

Exterior Recommendations

• • Recommend that no vehicles are parked in the front of the home
  • Hide garbage and recycle bins
  • Remove or hide any objects around the property that you do not want in the final photos or virtual tour
  • Remove pet waste from yard
  • Schedule contractors and other services for another time