Listing Prep Checklist | Important Please Read
Required for Service and Capture Information
- To avoid a cancellation at time of service appointment and rescheduling delays, please be ready for the appointment. We do not "standby" for cleaning and prep to be completed.
- Capture takes approximately 30 to 45 minutes per 1,000 square feet.
- We require that only one person, broker, owner or owner’s representative be on the property or in the service location during a service appointment.
- We take common sense and reasonable steps as it relates to COVID-19, and due to the type and nature of the services we provide, “social distancing” is inherently practiced.
- Onsite representative must consistently stay out of view of LiDAR camera array and reflective surfaces.
- We require that the service location be in a “clean” and “safe” condition at time of service appointment.
- Unlike a traditional photo shoot, our LiDAR capture technology does not allow for furniture and other items to be relocated from room to room during the capture process.
- Unless approved by your broker, we do not capture small closets, attached garages, detached garages or outbuildings.
- Schedule your "work from home time" contractors and other services for another time.
- Remove or turn off ALL automatic spray type air fresheners; spray mist will damage our camera array.
- Inform the service provider of any room you do not want captured and close that door.
- Secure all other interior doors in the open position. Use door stops as necessary.
- Turn OFF all ceiling fans.
- Turn OFF TV’s and computer monitors.
Interior Recommendations
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- Recommend that interior surfaces of the home are cleaned using proper disinfecting supplies and methods prior to service appointment
- Before the service appointment: Complete any de-cluttering and have all furniture arranged the way you want shown in the photography
- Recommend storing out of site or removing any personal or confidential items you do not want shown in the final photos and virtual tour. Some examples are:
- Family photos
- Safes
- Firearms
- Mail and packages
- Jewelry and Jewelry boxes
- Prescription medications
- Any art that may not comply with our terms of service
- Recommend checking for and replacing any burnt out light bulbs before the capture service
- Turn ON main room interior lighting
- Do not turn on lamps unless they are the only light source in a room
- Recommend removing mirrors that are not permanently affixed
- Close lids on all toilets and adjust toilet paper rolls if you like
- Recommend removing laundry hampers, kitchen, bath waste cans, recycle bins, pet bowls etc.
- Empty the kitchen sink
- Consistently adjust all window treatments
Exterior Recommendations
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- Recommend that no vehicles are parked in the front of the home
- Hide garbage and recycle bins
- Remove or hide any objects around the property that you do not want in the final photos or virtual tour
- Remove pet waste from yard
- Schedule contractors and other services for another time