Listing Prep Checklist | Important Please Read

Required for Service and Capture Information 
  • To avoid a cancellation at time of service appointment and rescheduling delays, please be ready for the appointment. We do not "standby" for cleaning and prep to be completed.
  • Capture takes approximately 30 to 45 minutes per 1,000 square feet.
  • We require that only one person, broker, owner or owner’s representative be on the property or in the service location during a service appointment.
  • We take common sense and reasonable steps as it relates to COVID-19, and due to the type and nature of the services we provide, “social distancing” is inherently practiced.
  • Onsite representative must consistently stay out of view of LiDAR camera array and reflective surfaces. 
  • We require that the service location be in a “clean” and “safe” condition at time of service appointment.
  • Unlike a traditional photo shoot, our LiDAR capture technology does not allow for furniture and other items to be relocated from room to room during the capture process.
  • Unless approved by your broker, we do not capture small closets, attached garages, detached garages or outbuildings.
  • Schedule your "work from home time" contractors and other services for another time.
  • Remove or turn off  ALL automatic spray type air fresheners; spray mist will damage our camera array.
  • Inform the service provider of any room you do not want captured and close that door.
  • Secure all other interior doors in the open position. Use door stops as necessary.
  • Turn OFF all ceiling fans.
  • Turn OFF TV’s and computer monitors.

Interior Recommendations
    • Recommend that interior surfaces of the home are cleaned using proper disinfecting supplies and methods prior to service appointment
    • Before the service appointment: Complete any de-cluttering and have all furniture arranged the way you want shown in the photography
    • Recommend storing out of site or removing any personal or confidential items you do not want shown in the final photos and virtual tour. Some examples are:
      • Family photos
      • Safes
      • Firearms
      • Mail and packages
      • Jewelry and Jewelry boxes
      • Prescription medications
      • Any art that may not comply with our terms of service
    • Recommend checking for and replacing any burnt out light bulbs before the capture service
    • Turn ON main room interior lighting
    • Do not turn on lamps unless they are the only light source in a room
    • Recommend removing mirrors that are not permanently affixed
    • Close lids on all toilets and adjust toilet paper rolls if you like
    • Recommend removing laundry hampers, kitchen, bath waste cans, recycle bins, pet bowls etc.
    • Empty the kitchen sink
    • Consistently adjust all window treatments
Exterior Recommendations
    • Recommend that no vehicles are parked in the front of the home
    • Hide garbage and recycle bins
    • Remove or hide any objects around the property that you do not want in the final photos or virtual tour
    • Remove pet waste from yard
    • Schedule contractors and other services for another time