Residential Capture Checklist

Required for Capture Service

• Note: We take common sense steps as it relates to any virus
• Any persons onsite and outside during capture must stay clear of windows and consistently stay out of view of 3D camera array and reflective surfaces
• To avoid a cancellation at time of service appointment and rescheduling delays, please be ready for the appointment. We do not "standby" for cleaning and prep to be completed
• Schedule "work from home time" contractors and other services for another time
• Capture takes approximately 30 to 45 minutes per 1,000 square feet
• Capture must start on the lowest level of the home, then we work our way up
• We require that the service location be in a clean, safe condition at time of service appointment
• Unlike a traditional photo shoot, our 3D capture technology does not allow for furniture and other items to be relocated from room to room during the capture process
• Unless approved by your broker, we do not capture small closets, attached garages, detached garages, unfinished spaces or outbuildings
• Remove ALL automatic spray type air fresheners -spray mist will damage our camera array
• Inform the service provider of any room you do not want captured and close that door
• Secure all other interior doors in the full open position. Use door stops as necessary
• Turn ON main room interior lighting
• Turn OFF all ceiling fans
• Turn OFF TV’s and computer monitors

Interior Recommendations

• • Try to keep corners in small rooms and spaces clear of large furniture to allow for camera placement.  
  • Before the service appointment, complete any de-cluttering and have all furniture arranged the way you want shown in the photography
  • Recommend storing out of site or removing any personal or confidential items you do not want shown in the final photos and virtual tour. Some examples are:
    • Family photos
    • Safes
    • Firearms
    • Mail and packages
      
    • Jewelry and Jewelry boxes
    • Prescription medications
      
    • Any art that may not comply with our terms of service
  • Recommend checking for and replacing any burnt out light bulbs before the capture service
  • Turn ON main room interior lighting
  • Do not turn on lamps unless they are the only light source in a room
    
  • Recommend removing any large mirrors that are not permanently affixed
  • Close lids on all toilets and adjust toilet paper rolls if you like
  • Recommend removing laundry hampers, kitchen, bath waste cans, recycle bins, pet bowls etc.
  • Empty the kitchen sink
  • Consistently adjust all window treatments

Exterior Recommendations

• • Recommend that no vehicles are parked in the front of the home
  • Hide garbage and recycle bins
  • Remove or hide any objects around the property that you do not want in the final photos or virtual tour
  • Remove pet waste from yard
  • Schedule contractors and other services for another time

Thank you for helping make your virtual showing the best it can be!